Cookie Policy
What cookies we use, why we use them, and how to control your preferences.
Get in touch1. Introduction
Kennis Europe Limited ("we", "us", "our") uses cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, your rights and choices regarding their use, and how to contact us.
This policy should be read alongside our Privacy Policy, which sets out further details on how we process your personal data. Both policies apply to visitors to our website and users of our services.
By continuing to use our website after being presented with our cookie banner, and where you give consent, you agree to our use of cookies as described in this policy. You may withdraw your consent at any time — see Section 6 below.
2. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work, to work more efficiently, and to provide information to website owners.
Cookies can be:
- Session cookies: temporary cookies that expire and are automatically deleted when you close your browser
- Persistent cookies: cookies that remain on your device for a set period of time, or until you delete them manually
- First-party cookies: set directly by us when you visit our website
- Third-party cookies: set by a third-party service (such as Google Analytics) that is embedded in or accessed via our website
In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage objects that function in a comparable way. References to "cookies" in this policy include these technologies unless stated otherwise.
3. Types of Cookies We Use
We use the following categories of cookies on our website:
Essential for the website to function. They cannot be switched off. They are usually set in response to actions you take such as logging in or filling in forms.
Help us understand how visitors interact with our website by collecting and reporting information anonymously. Used to improve website performance.
Allow the website to remember choices you make (such as language or region) and provide enhanced, personalised features.
Set through our site by advertising partners to build a profile of your interests and show relevant adverts on other sites.
4. Cookies We Use in Detail
The table below lists the specific cookies currently used on our website, their purpose, and how long they last.
4.1 Strictly Necessary Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
cookieadmin_consent | KTL Europe | Used to store CookieAdmin WordPress Plugin's consent information | Session |
4.2 Analytics & Performance Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_obid | Sopro | Tracks unique visits to the site and relates them to the email campaign. | 1 year |
4.3 Functionality Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
ktl_chat_vid | KTL Europe | Online chat assistant for customer engagement | 180 days |
4.4 Targeting & Advertising Cookies
| Cookie Name | Provider | Purpose | Expiry |
|---|---|---|---|
_obid_visit | Sopro | Identifies a session across multiple pages; not linked to personal data. | 4 hours |
5. Legal Basis for Using Cookies
We operate in accordance with the UK Privacy and Electronic Communications Regulations 2003 (PECR), UK GDPR, and EU GDPR.
- Strictly necessary cookies do not require your consent as they are essential for the website to function. We rely on our legitimate interest (Article 6(1)(f) UK/EU GDPR) and the PECR exemption for cookies that are strictly necessary to provide a service requested by the user
- All other cookies (analytics, functionality, and targeting) require your prior, freely given, specific, informed, and unambiguous consent in accordance with Article 6(1)(a) UK/EU GDPR and Regulation 6 PECR. You can give or withdraw this consent via our cookie banner or preference centre
Where third-party cookies are placed on your device, those third parties act as independent data controllers for the personal data they collect. We recommend reviewing the privacy and cookie policies of those third parties directly.
6. Your Cookie Choices & How to Opt Out
You have several options for controlling or limiting how cookies are used on your device:
6.1 Our Cookie Preference Centre
When you first visit our website, you will be presented with a cookie banner. You can choose to accept all cookies, reject non-essential cookies, or customise your preferences by category. You can change your preferences at any time by clicking the "Cookie Settings" link in the footer of our website.
6.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these under "Privacy" or "Security" settings. Please note that restricting cookies may impact the functionality of our website.
6.3 Third-Party Opt-Out Tools
You can also opt out of certain third-party cookies directly:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Ads: Google Ad Settings
- Meta / Facebook: Facebook Ad Preferences
- LinkedIn: LinkedIn Ad Settings
- Your Online Choices (EU): www.youronlinechoices.com
- Your Ad Choices (UK): www.youradchoices.com
7. Cookies and Personal Data
Some cookies we use may collect or be associated with personal data (for example, an IP address or a unique device identifier). Where cookies involve the processing of personal data, that processing is governed by our Privacy Policy, which sets out the lawful bases we rely upon, your rights, and how to exercise them.
We do not use cookies to collect sensitive personal data, nor do we use cookie-derived data to make automated decisions that produce legal or similarly significant effects on you.
8. Third-Party Cookies and External Services
Our website may include content, plugins, or features provided by third parties (for example, embedded videos, social media share buttons, or maps). These third parties may set their own cookies on your device when you interact with their content. We do not control these cookies and are not responsible for them.
Key third parties whose cookies may be present on our site include:
- Google (Analytics, Ads, Maps, YouTube) — Google Privacy Policy
- Meta (Facebook/Instagram) — Meta Privacy Policy
- LinkedIn — LinkedIn Privacy Policy
9. Cookie Retention Periods
The length of time a cookie remains on your device depends on whether it is a session or persistent cookie. Session cookies expire automatically when you close your browser. Persistent cookies remain until they expire (as shown in the tables in Section 4) or until you delete them via your browser settings or our cookie preference centre.
We periodically review the cookies we use to ensure retention periods remain appropriate and proportionate to the purpose for which data is collected.
10. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, applicable law, or best practice. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, present you with a revised cookie banner to obtain fresh consent.
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.
11. Further Information and Complaints
For more information about how we use your personal data generally, please read our Privacy Policy.
If you have any questions or concerns about our use of cookies, please contact us at salesteam@ktleurope.co.uk or +44 (0) 1234 634567. If you are not satisfied with our response, you have the right to complain to the relevant supervisory authority:
- UK: Information Commissioner's Office (ICO) — www.ico.org.uk — Helpline: 0303 123 1113
- EEA: Your national data protection authority — www.edpb.europa.eu
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